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| Relative Efficiency in the branch network of a Greek bank: A quantitative analysis |
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Authors: G.S. Donatos, D.I. Giokas Abstract:
Measuring and evaluating the efficient use of resources of Bank branches
plays a decisive role in a Bank’s strategic planning. Usually, efficiency is
measured by using accounting ratios, such as labor productivity, capital
productivity, return on assets etc. When these ratios are properly used, they
provide significant information regarding the effective operation of the branch,
and contribute in carrying out intrabank comparisons and comparisons over a
period of time. However, by using such ratios, an important part of the branch
operation remains uncovered: the measurement of the effective use of the
resources. New mathematical programming models that are related with the
degree at which each branch makes use of its resources, are applied to deal with
the weaknesses of such ratios. This study discuss the limitations of using
accounting ratio analysis for assessing performance and, presents and interprets
the results from the application of mathematical programming models in a sample
of branches of a Greek Bank.
Keywords: Banking, efficiency, mathematical programming JEL Classification: C60, G21 |





