The Verification of Employees’ Dynamic Capabilities Based Model of Job Performance in Organizations Functioning in the Crisis Caused by COVID-19 Pandemic

Bienkowska Agnieszka, Koszela Anna, Tworek Katarzyna
European Research Studies Journal, Volume XXIV, Issue 1, 173-203, 2021
DOI: 10.35808/ersj/1957


Purpose: The aim of the paper was to verify the Job Performance Model based on Employees’ Dynamic Capabilities (EDC) and explain the mechanisms of shaping job performance based on EDC in initial phase of crisis occurring within the organization due to Black Swan phenomena, on the example is a COVID-19 pandemic, which touched whole world in 2020. Design/Methodology/Approach: Empirical research conducted on Italian organizations affected by the crisis shows that the model is significantly distorted under such conditions. To verify the internal structure of the Job Performance Model based on EDC under given critical conditions, the statistical analysis of correlation, linear regression analysis and the path analysis were executed using SPSS and SPSS AMOS. Findings: The research result of statistical analysis confirm that the new version of the Model obtained for organizations operating under Black Swan phenomenon is statistically significant without work motivation and job satisfaction. It was also proven that P-J fit still provides a bridge between EDC and job performance, trough strengthening work engagement. Practical Implications: The results of the research are offer implications for practice. They propose mechanisms that will potentially help the organization to survive the crisis through appropriate shaping of job performance, which indirectly determines the continuity of the organization. Originality/Value: In the context of COVID-19 pandemics, where the crisis is affecting practically every sector, it is extremely important to be clear about how to take care of the employees' job performance to keep the position in the dynamically changing market.

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